(1)Handle customer complaint with 8D procedure.
(2)Drive quality event root cause clarification and corrective action implementation.
(3)Conduct process SPC control and product audit.
(4)Non-conforming product control and handling.
(5)Review/gating and optimize control plan and pFMEA.
(6)Coordinate and preparate for external(customer)/internal audit activity.
(7)Consolidate regular quality report and gate NPI/FAI procedure.